Clear, Upfront Payment Policy
No surprises. Here's exactly how our fees, payments and turnaround work - the same information we'd tell you at the counter.
Cash is preferred and always fee-free, along with Cash App, Venmo, Apple Pay and Zelle. Credit & debit cards are welcome (3.5% processing fee).
Fees & Rates
Diagnostic: $80 for PCs and Macs, $100 for gaming/custom builds (includes up to 2 hours of testing). It's applied toward your repair if you proceed, and due upfront at drop-off.
On-site is $125/hour, remote support $70/hour, and data recovery starts at $99. We always confirm the price before any work beyond the diagnostic.
Turnaround
Most repairs are done same-day or next-day. Advanced repairs or ordered parts may take longer, and Rush Service is available to jump the line.
Payment Deadline
Payment is due within 30 days of your repair being completed. After that the device is considered forfeited and ownership transfers to GeekzUP Repairs; storage fees may apply to unclaimed devices. We always try to reach you first.
Facing financial difficulty? As long as you stay in touch, we'll work with you on a solution.
Parts, Deposits & Your Data
Special-order parts may need a deposit and are non-refundable once purchased, but we'll always confirm with you first.
We treat your data with care, can help with backups on request, and securely wipe any device before resale or trade-in.
Questions About Pricing?
We're happy to explain anything before you commit. Call, message, or book a diagnostic online.