1047 Glenbrook Way Suite 112 Hendersonville, TN 37075

service@geekzuprepairs.com

Troubleshooting CatchonTV

.

Troubleshooting CatchonTV

Troubleshooting [Channels/Source]

If for some reason one of our channels is giving you one of the following issues Broken, Video Freezing, Audio/Video Out Of Sync, No Video, or No Audio. (Sometimes back out and going into the channel may fix the issue) Please do the following

1.Report it on the channel, by going to the headset icon on the channel, right when the channel first comes up

2. Reach out to us with the Name and channel number which is giving you issues, on our chat here, or through email (iptv@geekzup.com). We must have both the *Name and Number of the channel to fix the problem*

Check and see if your firestick needs an [update]

1. Home

Go to the home of your firestick

2. Setting

At the top go all the way to the right where it says (Setting)

3. My Fire TV

Then go to My Fire TV

4. About

Then choose About

5. Check Updates

Scroll to the bottom and click on Check For Updates

Having [Issue?]

Now if you are still having issues you could try-

***Do Not Reset To Factory Default***
This will reset your firestick and remove any and all apps. Meaning you will lose your subscription code and would have to re-pay for your subscription.
Disconnect your VPN, to see if this may be causing your issues

1. Setting

Go back to setting

2. Device & Software

Now look for Device & Software

3. Restart

And then restart firestick

Troubleshooting [CatchonTV]

Go to the home of your firestick

At the top go all the way to the right where it says (Setting)

Then go to (applications)
After going inside applications click on Manage Installed Applications
Then Select CatchonTV
While in the Netgo app go to the bottom and Clear the cache
After you (clear the cache) force stop the app
Finally now launch the application.

HP 14m-dy1033dx

Pre-Installed Software

Dell Optiplex 7040 Gaming PC

Preloaded Software

Donar Information

Apple A1398 MacBook Pro 15" 2015

Preload Software

Apple A1398 MacBook Pro 15" 2014

Preload Software

Late 2012 Mac mini

Preload Software

Apple MacBook Pro 13" Late 2014

Extension Cord

Preload Software

Late 2014 Mac mini

Preload Software

Book An Engineer Now

2012 MacBook Pro 13

Preloaded Software

Late 2015 iMac 4k Retina

Preloaded Software

Brand New 60W MagSafe1 Adapter For MacBook Pro Power Charger A1184 A1330 A1344

Neutral box

Compatible model

Compatible Product Line

7 in 1 Multiport USB C Adapter

Product Features

Product Specification

Genuine OEM 85W MagSafe 2 Power Adapter With 6Ft Extension Cord For Apple MacBook Pro Retina

Technical Specification

Compatible Models

Apple 61W USB-C Power Adapter with 1M USB-C to C Cable + Extension Cord

Mac Models

BUNDLE

Targus Universal Laptop Charger APA110US (New)

FEATURES

The 90W AC Semi-Slim Universal Laptop Charger is ideal for those who need a second adapter for travel, or a replacement adapter for their current laptop. The charger is slimmer than a standard laptop adapter so it easily fits in your briefcase or backpack. Built-in power supply protection ensures safe use with over voltage, over current, and over temperature protection to keep all of your mobile devices safe from unexpected surges and spikes.
It also features an interchangeable tip system, which is convenient for those who own multiple laptops as it provides compatibility across major laptop brands. The Targus 90W Semi-Slim Universal Laptop Charger is designed to support Acer®, ASUS®, Compaq®, Dell®, Fujitsu®, Gateway®, HP®, IBM®, Lenovo®, and Toshiba® laptops right out of the box.
Specifications
• Works With
Laptops from Acer, Asus, Dell, HP, Lenovo, Toshiba
• Color
Black
• Adapter Type
Wall Charger
• Current Type
AC
• Wattage
90W
• Dimensions
4.80" x 2.17" x 0.83" (W x H x D)
• WeightIt also features an interchangeable tip system, which is convenient for those who own multiple laptops as it provides compatibility across major laptop brands. The Targus 90W Semi-Slim Universal Laptop Charger is designed to support Acer®, ASUS®, Compaq®, Dell®, Fujitsu®, Gateway®, HP®, IBM®, Lenovo®, and Toshiba® laptops right out of the box.